Drain Away Waterproofing offers FREE SHIPPING in the lower 48 states & a substantial reduction rate in Canada & other areas. Our company does most of its shipping by UPS. Occasionally other carriers are used.
Packages are shipped by UPS and occasionally another carrier. Basement Drain Away Waterproofing is not responsible for lost or damaged items. A claim will be submitted to UPS or other carrier if Basement Drain Away Waterproofing is notified within 15 days of purchase. Basement Drain Away Waterproofing reserves the right to replace the product at customers cost or wait for a settlement with UPS or other carrier. At no time will Basement Drain Away Waterproofing be responsible for the cost of lost or damaged product, unless it is Basement Drain Away Waterproofing mistake.
Basement Drain Away Waterproofing has very little problems of lost or damaged product. But we need to face the fact that we live in the real world that it is possible that most anything could happen. We do our best in helping to deliver with companies, that have reasonable rates, so that they can do an efficient, on time job. We strive for a good performance with our companies so you can receive your order as soon as possible. We value you, the customer, and do our best to serve you.
Thanks for your understanding.